We've got a lot of new members in this community and not all of you had the smoothest onboarding experience. While we're polishing the product, I wanted to make sure you get the needed support from our team. If you feel stuck, have questions or need us to walk you through a specific product flow, please send us an email to email@example.com and I or one of the team members will schedule a call to help you. We'll try to accommodate all requests in the shortest time.
Would help if you can describe the nature of your challenges, we'll find the best person to assist. Also please use the email you used when registering to the product so we can find your community (or just send the url directly).