A really helpful but sometimes overlooked feature of PeerBoard is the ability to Hide Posts from the community.
We really like this feature for when there's a duplicate question in the community or when there's little value in it for the other members. Hiding the post instead of deleting it helps to ensure two things:
- We answer the question for the member that's asked it.
- We keep the noise level for other members low.
The great thing about Hidden posts is that the Author and Admins/Moderators can still interact from within the post - so it offers the best solution for both goals.
Have you been using hidden posts in your community? We'd love to hear if you've thought of other ways to use them!